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FAQs
Orders of $60 and more qualify for free shipping.
To receive free shipping, select the Free Standard Shipping option on the checkout page.
For orders in Newfoundland, New Brunswick, Nova Scotia & PEI, free shipping is on all orders over $400.
We do not ship to the Yukon, NWT, and Nunavut.
USA: We do not ship to Hawaii, Alaska or the Cayman Islands.
Orders of $60 and more qualify for free shipping. To receive free shipping, select the Free Standard Shipping option on the checkout pageo not ship tof the Yukon, NWT, an NunavutUSA: We dnot ship to Hawaii, Alaska or the Cayman Islands
It typically takes 1- 3 business days to pack and ship out your package.
Based on the shipping method chosen, transit time can take between 2 and 8 business days.
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At this time we only service orders within Canada and the US.
Once an order is shipped, you will receive a confirmation message that will include the tracking information for your order.
Once an order is placed, it is immediately transferred to our processing department. As such, orders can not be cancelled.
Given that our products are perishable goods, we do not accept returns.
Your experience is our priority, if you are not pleased with your purchase please email us at info@grainzero.com within 14 days of your purchase.
All of our products are produced in a peanut free environment.
Our Almond Flour is entirely free from peanuts. Tree nuts are used in the production of our Granola, Bars, and some of our GZ Bites.
However, our Almond Flour is packaged on a separate production line.
We do our best to avoid any cross-contamination with other tree nuts, but we cannot guarantee it.
Coconut Nectar is an unrefined sweetener that comes from coconut tree blossoms.
The sap that comes from these blossoms is evaporated at low
temperatures to remove extra moisture and the resultant granules.
Coconut sap harvesting and production is sustainable and does not cause deforestation.
Coconut Nectar has naturally occurring nutrients including: zinc, iron, B vitamins, magnesium, potassium, and amino acids (including glutamine).
The Coconut Nectar we use is organic, gluten free, GMO free, vegan, and kosher.
Although not all our products are certified organic, some organic ingredients are used in our products.
We use only organic raisins and organic apricots. Our coconut is sulfite-free.
Chemicals are not used in the blanching of almonds.
Our almonds are heat pasteurized in a hot water bath.
Although not organic certified, all fertilizers, pesticides, etc. used to grow our almonds are approved for use on almonds
and are regulated by both Federal and State of California laws.